Privacy Policy
Welcome to Parabolic Research Co.
Parabolic Research Co. (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your data.
Information We Collect
We collect only the information necessary to fulfill your orders, support your account, and comply with our legal obligations. This includes:
- Contact information — name, email address, phone number, and shipping/billing address.
- Order information — products purchased, order history, payment confirmations (we do NOT store full credit card numbers; payment data is processed by our PCI-compliant payment processor).
- Account information — username, password (encrypted), and account preferences.
- Communications — messages you send to customer service or via our site forms.
- Technical data — IP address, browser type, device information, and basic usage
analytics, collected automatically when you visit our site.
How We Use Your Information
Your data is used solely for the following purposes:
- To process and fulfill your orders, including shipping and delivery confirmation.
- To communicate with you about your orders, account, or customer service inquiries.
- To improve our website, products, and overall customer experience.
- To prevent fraud, secure our site, and protect against unauthorized access.
- To comply with legal obligations, respond to lawful requests from authorities, or enforce our Terms of Service.
We do NOT sell, rent, or trade your personal information to third parties for marketing or any other purpose.
How We Protect Your Information
We take data security seriously and implement industry-standard measures to safeguard your information, including:
- SSL/TLS encryption for all data transmitted between your browser and our site.
- Encrypted storage of sensitive information such as passwords
- Payment processing handled exclusively by PCI-DSS compliant third-party providers — we never store full credit card numbers on our servers.
- Restricted internal access — only authorized personnel with a business need can access customer data.
- Regular review of security practices and prompt action in the event of any suspected
breach.
While we work hard to protect your information, no method of transmission or storage on the internet is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements. When no longer required, your data is securely deleted or anonymized.
Sharing With Third Parties
We share your information only with the limited set of third parties needed to operate our business:
- Payment processors (to securely process transactions).
- Shipping carriers (to deliver your orders).
- Email and communication providers (to send order confirmations and customer service replies).
- Legal or regulatory authorities, if required by law or in response to a valid legal request.
All third-party service providers are contractually required to handle your data in line with applicable data protection laws.
Cookies & Site Analytics
Our website uses cookies and similar technologies to enable core site functionality, remember your preferences, and gather basic usage analytics. You can disable cookies in your browser settings, but doing so may affect site functionality.
Your Rights
Depending on your jurisdiction, you may have rights regarding your personal information, including:
- The right to access the personal data we hold about you.
- The right to request correction of inaccurate or incomplete data.
- The right to request deletion of your data, subject to our legal retention obligations.
- The right to opt out of marketing communications at any time.
- Civil legal action for recovery of damages, fees, and costs.
To exercise any of these rights, please contact us using the information at the bottom of this page.
Children's Privacy
Our site is not intended for or directed to anyone under the age of 21. We do not knowingly collect personal information from minors. If we discover that we have collected data from a minor, we will delete it promptly
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or site functionality. The “Last Updated” date at the top will indicate when it was most recently revised. Continued use of the site after changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us via the contact form on our website.